2-10 Home Buyers Warranty
At Sunwood Homes, we are committed to building quality homes that stand the test of time. To give you additional peace of mind, we provide comprehensive warranty coverage through 2-10 Home Buyers Warranty (HBW).
Year One
Workmanship and Distribution Systems
During your first year, we cover the fit, finish, and materials throughout your home, plus the piping, wiring, and ductwork that deliver water, power, and comfort to every room. Every new home settles as it goes through its first seasons, and we come back to take care of items like drywall cracks and nail pops once your home has had time to settle.
Ten Years
Structural Protection
Your home’s foundation, load-bearing walls, beams, and roof and floor framing are protected for a full decade. It’s long-term peace of mind for the biggest investment most families ever make.
For full details, please refer to the warranty booklet that outlines coverage specifics, homeowner responsibilities, and claims procedures.
How to Submit a Warranty Request
We've made the warranty process simple and straightforward. Follow these steps to get the service you need.
Document the Issue
Take photos and note details about the warranty concern
Submit Request
Use our online form or email us with your information and photos
Review & Schedule
We'll review your request and schedule an inspection if needed
Resolution
We'll complete the necessary repairs according to warranty terms
Online Request
Use our convenient online form below to submit your warranty request with photos and detailed information.
Email Request
Prefer email? Send your warranty request directly to our service team with photos and details.
Email warranty@mysunwoodhomes.com with your information and documentation
Submit Warranty Request
Please provide detailed information about your warranty concern so we can assist you promptly.
Important Information
For emergency issues that could cause property damage (such as major leaks or electrical problems), please contact us immediately by phone. Non-emergency warranty items will be addressed during normal business hours.